Help Center

Yes, we have a "Free Forever" plan! You can solve an unlimited number of puzzles and create up to 10 of your own puzzles each month. For more advanced features, we will be launching a "Pro" plan soon.

The Free plan includes unlimited puzzle solving, the ability to create up to 10 puzzles per month, and public sharing of your creations. Basic analytics for your puzzles are also coming soon.

The Pro plan is designed for power users like educators and professional creators. It will offer advanced features like AI-assisted puzzle creation, private publishing, detailed analytics, the ability to create game series, audio hints, higher creation limits, and priority support. This plan will be available soon.

Yes! Your progress is automatically saved if you’re logged in, so you can resume anytime.

Simply click on the "Create" button. You can add words, and provide hints in text, image, or even audio format (coming in the Pro plan). The platform automatically saves your draft as you work.

Yes, puzzle privacy is a feature we are building. While all puzzles are currently public, the upcoming "Pro" plan will allow you to publish your puzzles privately, so only people you share the link with can see them.

Game Series are curated collections of crossword puzzles, often centered around a specific theme or subject. This feature is perfect for educational purposes or creating a themed challenge. Creating your own Game Series will be part of the 'Pro' plan.

Currently, you can add text and image-based hints to your words. We are working on adding support for audio hints as part of our upcoming "Pro" plan.

You don't have to! Our creator tool has an auto-save feature, so your progress is saved automatically as a draft. You can then choose to publish it when it's ready.

If you have any questions or need assistance, you can reach out to us through the "Contact Us" page. For "Pro" users, we will offer priority email support.

Yes. Every crossword can be downloaded as a printable PDF. Free users get 5 PDF downloads per month, while Premium members have unlimited downloads.

Badges are digital achievements you earn for milestones like solving a certain number of puzzles, creating crosswords, or completing a game series. They appear on your public profile.

Every puzzle you create comes with a basic analytics dashboard showing total plays and average solving time. Our upcoming Pro plan will offer more detailed insights.

Yes, we are committed to inclusivity. The platform supports screen readers, keyboard navigation, and adjustable font sizes. We are continuously working on more enhancements.

All payments for our subscription plans are non-refundable. However, we do offer refunds for duplicate charges or fraudulent transactions. Please see our full Refund Policy for details.

Accounts may be suspended for violations of our Terms of Service, such as creating inappropriate content or payment issues. For serious violations, termination may be immediate. For moderate issues, we may issue a warning first.